When using TIFF’s products and services, you are providing us with your personal information, and please be assured that we are fully committed to maintaining strict privacy and data protection principles. We kindly ask that you read the following Privacy Policy to better understand our commitments to respecting and protecting your rights as a user.
1. Purpose and scope of information collection
We collect, store, and process your personal information to facilitate transactions, future notifications, or service provision. We do not limit the types of personal information collected. This may include: title, name, gender, date of birth, email, address, phone number, fax, payment details, card payment details, or bank account information. The information you provide will be used to process orders and deliver requested services and information via our website, as per your requests. Additionally, we may use this information to manage your account, verify and carry out online transactions, audit data downloads from our website, improve our site’s layout and content, personalize user experience, and identify site visitors. If you do not wish to receive our marketing communications, you may opt out at any time. Online payments are processed via our International Network partners. Please ensure that the information you provide to us or to any of our agents or on our website is accurate, non-misleading, and kept up-to-date. Your order details will be securely stored, but for security reasons, we will not publish them directly. However, users can access this information by logging into their TIFF account. There, you will be able to view your order details, and all related information will be sent via email. You understand and agree to keep your data confidential and not disclose it to any third party. We are not responsible for any misuse of passwords unless it is a result of our error.
2. Scope of information usage
Customer information is used solely for the management and business operations of the website, as well as shared with the company’s affiliated partners when necessary. We may also use the information we collect to notify customers about current products or promotional programs available on the website. In addition, we may contact customers to gather feedback, opinions, and perspectives on existing products and services or those that are about to be launched. Customers’ personal information may be shared with other companies, but only when necessary to fulfill customer requests or for relevant purposes.
3. Duration of information storage
The company operates a server system capable of storing customer information for a minimum of 2 years and a maximum of 10 years. During business operations, the company may enhance its data storage capacity if necessary. We will delete this data upon the customer’s request.
4. Means and tools for users to access and modify their personal data
Users can access and directly edit their personal data through the website by logging into their registered account and updating their personal information. Login can be done via computer, mobile phone, or any other device with website access capabilities.
5. Commitment to protecting customer personal information
We only collect personal information within a reasonable scope and as necessary for our legitimate business purposes. We maintain appropriate measures to ensure the safety, integrity, accuracy, and confidentiality of the information provided by users. In addition, we also implement appropriate measures to ensure that any third parties we may share information with also protect the data we provide to them. Personal and private user information is collected, stored, and protected seriously, accurately, and securely. We have established separate systems for collecting and storing personal data, which are exclusively managed by our main servers and backup servers. The protection of personal and private user information is absolute and will not be disclosed to any third party unless required by a competent state authority.
